Refund policy
Return & Refund Policy
At AM Kitchen Studio, we want you to be completely satisfied with your purchase. If you are not happy with your order, we’re here to help.
Returns
You have 30 days from the date of delivery to request a return.
To be eligible for a return:
- The item must be unused and in the same condition that you received it
- The item must be in its original packaging
- A receipt or proof of purchase is required
To initiate a return, please contact us at:
info@amkitchenstudio.com
Non-Returnable Items
Certain items are not eligible for return, including:
- Used or damaged items not caused by us
- Final sale or clearance items
- Perishable goods (if applicable)
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
If approved:
- Refunds will be processed to your original payment method
- Please allow 5–10 business days for the refund to appear in your account
Late or Missing Refunds
If you haven’t received a refund yet:
- Check your bank account again
- Contact your credit card company (processing time may vary)
- Contact your bank
If you’ve done all of this and still have not received your refund, please contact us at:
info@amkitchenstudio.com
Exchanges
We only replace items if they are defective or damaged.
If you need an exchange, email us at:
info@amkitchenstudio.com
Return Shipping
- Customers are responsible for return shipping costs
- Shipping costs are non-refundable
- If you receive a refund, the cost of return shipping may be deducted
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging.
We will resolve the issue as quickly as possible.
Contact Us
If you have any questions about our Return & Refund Policy, please contact us at:
info@amkitchenstudio.com